Get in Touch

We're here to help with any questions about our products, orders, or styling advice.

Contact Information

Phone
+961 1 234 567
WhatsApp
Location
Beirut, Lebanon
(Online Store)
Hours
Mon–Fri 9am–6pm, Sat 10am–4pm

Send Us a Message

  • Shipping Information

    • Free shipping on orders over $100
    • Standard delivery: 3–5 business days
    • Express delivery available
    • Track your order online

  • Returns & Exchanges

    • 30-day return policy
    • Items must be unused and in original packaging
    • Free returns on defective items
    • Contact us to initiate a return

Frequently Asked Questions

How long does shipping take?

Standard shipping within Lebanon takes 3–5 business days. Orders are typically processed within 1–2 business days. Express delivery options are also available at checkout.

What is your return policy?

We offer easy returns within 30 days of delivery. Items must be unused and in original packaging. Contact our support team to initiate a return, and we'll guide you through the process.

Do cushions come with filling?

Most of our cushions come complete with premium filling included. We clearly specify on each product page whether it's a filled cushion or cover only. Check the product specifications for details.

How do I care for my cushions?

Care instructions vary by material. Most cotton and linen cushions are machine washable at 30°C. Velvet and delicate items should be dry cleaned. Detailed care instructions are provided with each product and on the product page.

Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email. You can use this to track your delivery status online.